In Hong Kong, patients book by WhatsApp. For clinic staff, that means answering the same questions all day and replying to after-hours messages the next morning, by which time some patients have already booked elsewhere.

MAGO AI's clinic booking agent answers every message instantly, day or night, in Cantonese, English or Chinese.

Built for how clinics actually work

Generic booking bots assume every appointment is the same length. Real clinics don't work that way. Our agent can ask which part of the body is injured, match that to the right consultation length, and only offer timeslots that fit. It answers common questions about fees, location and opening hours, then confirms the booking directly in WhatsApp.

Designed for physio, TCM and dental

We started with physiotherapy, Chinese medicine and dental clinics, where booking volume is high and appointments vary the most. Clinics keep their existing WhatsApp number, and patients don't need to download anything.

What clinics get

• No missed enquiries, including evenings, weekends and holidays.
• Front desk time freed up for patients in the clinic.
• Consistent, accurate answers, grounded in each clinic's own information through our guardrailed AI.

Want to see it in action? Message MAGO AI on WhatsApp for a demo.